![]() So we're still waiting for that to happen." "And then they decided that my family's health was their utmost concern, and they were going to fix the problem. "In the beginning they denied that it was mold, they intimidated me - or they attempted to intimidate me, they told me that there's no way to test for mold," she said. ![]() When Amber Buckley found mold in the HVAC system of her home on Tinker, she said she called maintenance to report it. But several families say maintenance and record-keeping problems continue. The company says it has since worked to "strengthen" its "documentation process" at Tinker. The Air Force only suspended incentive payments last year.Īssistant Secretary of the Air Force John Henderson told CBS News that his office "takes the health and safety of Airmen and their families seriously." When inaccurate data was discovered, the Air Force placed Balfour Beatty "on a corrective action plan" and referred "allegations of fraud" to the FBI, Henderson added. Since 2015, military housing officials at Tinker and two other bases issued more than a dozen warnings about Balfour Beatty maintenance logs. I know I was," Brown responded.īalfour Beatty's Tinker base manager at the time told Reuters that the request to doctor maintenance records came from his superiors, and that company training documents instructed employees to "modify and 'correct' work orders" to comply with mandated response times. "Do you feel like you were the scapegoat?" asked CBS News correspondent Omar Villafranca. Now, she's suing for wrongful termination. "The management was all concerned about appearances and collecting their bonuses and appearing right for corporate," Brown said.īrown said she recognized that what she was doing was wrong – but that she "just did what I was told."īalfour Beatty said in a statement that it "has not and does not condone the falsification of records in any way," and that allegations of misconduct at Tinker date "back several years." After being "investigated by the Air Force," the company said, "one employee was found to have acted improperly."īrown, an hourly employee who received no performance bonus, was fired in 2016. Brown said the company "definitely" gave her express directions not to enter calls into the computer when they came in. This made it appear like the company was responding quickly to residents' problems, and kept it eligible for millions in performance-based bonuses.īalfour Beatty hired Tina Brown to schedule repairs at Tinker in 2014. Employees first recorded calls on paper, and only entered them into a computer system monitored by the Air Force when a job was nearly completed. ![]() At the time, Balfour Beatty employees at Tinker kept two sets of books.
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